Terms of Service

1. Acceptance of Terms

By accessing and using Adneura Labs services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Adneura Labs provides AI-powered video content creation services on a subscription basis. The service includes video production, scriptwriting, voiceovers, and revisions as specified in your chosen plan. Our AI generates royalty-free audio and video assets as part of every production.

3. Subscription and Billing

Subscriptions are billed monthly in advance. Basic is 99 CAD/month (1 video per month). Pro is 499 CAD/month (weekly campaigns). You may cancel at any time with 30 days notice, and cancellation will take effect at the end of your current billing period. Unused videos do not roll over to subsequent months.

4. Content Usage Rights

Upon payment, you receive full commercial usage rights to all videos created for you. You may use the content across any platform, in any advertising campaign, without additional fees.

All audio and video elements produced by our AI are royalty-free. You will not owe ongoing licensing fees, royalties, or performance payments for the use of this content in your marketing, advertising, or business activities.

Once a video has been processed, delivered to, and received by the client, and payment for that video has been received, Adneura Labs retains no ownership or usage rights to that video. Full rights transfer to you upon completion of these conditions.

5. Revisions Policy

Basic includes 1 revision per video. Pro includes 2 revisions per video. Revisions cover minor edits such as text changes, timing adjustments, or scene modifications. Major concept changes or complete rewrites may incur additional charges.

6. Delivery Timeline

Standard delivery is 48-72 hours per video. Timelines may vary during high-demand periods. Rush delivery may be available for an additional fee.

7. Content Guidelines

We reserve the right to refuse service for content that is illegal, harmful, discriminatory, or violates intellectual property rights. All provided materials must be properly licensed.

8. Refund Policy

Due to the high cost of AI processing power, we generally do not offer refunds once work has begun or resources have been allocated to your project. All payments are considered final upon billing.

Refunds may be considered only in genuine or urgent circumstances — for example, a significant service failure on our part or an exceptional situation that prevented delivery. If you believe your case qualifies, contact us at support@adneura.ca with a detailed explanation. We will review each claim individually and determine whether to approve it at our sole discretion.

9. Limitation of Liability

Adneura Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify active subscribers of any material changes via email.

11. Contact Information

For questions about these Terms of Service, please contact us at support@adneura.ca